Shipping policy

SHIPPING POLICY

We aim to process and dispatch orders as quickly as possible.

Processing

Orders are generally processed within [11 business days after payment has been successfully received.

Once your order has been dispatched, you will receive tracking information where tracking is available.

Delivery times

Estimated delivery times are:

Australia: 

Delivery times are estimates only and are not guaranteed. Delays can occur due to courier networks, public holidays, weather, customs, high demand, or other circumstances outside our control.

Shipping costs

Shipping costs are displayed at checkout unless free shipping is specifically advertised.

Tracking

Where tracking is available, tracking details will be sent to the email address provided when placing your order.

Please allow some time for tracking information to update after your order has been dispatched.

Incorrect delivery information

Customers are responsible for providing accurate delivery information when placing an order.

If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply if the order needs to be resent.

Lost or delayed orders

If your order appears to be significantly delayed or has been reported as lost, please contact us at aussieboge.1470@gmail.com with your order number so we can investigate with the relevant shipping provider.

Nothing in this policy limits your rights under Australian Consumer Law.

Contact

For shipping questions, contact:

aussieboge.1470@gmail.com